Shipping policy

RAD PRINT COMPANY LLC, an LLC registered in the state of Nevada, is dedicated to providing high-quality customizable merchandise and exceptional customer service. This Shipping Policy outlines our shipping practices and procedures, ensuring compliance with Nevada state law, U.S. federal law, and international regulations.

1. Shipping Methods

We offer a variety of shipping methods to accommodate your needs. The available shipping options may vary depending on your location and the specific items in your order. The following are common shipping methods:

Free Standard Shipping: Our free standard shipping option is available for all orders over $100 in subtotal, and we typically use USPS Media Mail or UPS Ground for this option, and orders are fulfilled within 7-21 business days.

Standard Shipping: Customer pays for shipping, and orders are fulfilled within 7-21 business days.

Rush My Order: For an extra charge, we will ship your order out in 1-7 business days, but customers can always contact our customer support if you need it sooner.

Local Delivery: We offer local delivery for orders local to the Reno, Nevada area.

2. Order Processing Time

We are committed to processing and fulfilling your orders efficiently. Our standard turnaround time is 7-21 business days. If you need it sooner, please contact us to check availability and to coordinate.

3. Shipping and Turnaround Times

Shipping times may vary depending on your selected shipping method, your location, and other factors. We offer an option for free ground shipping on all orders over $100 in subtotal, but you can always opt to pay extra for faster shipping services. Please note that any estimate provided by Rad Print Co. is not a money-back guarantee, and actual delivery times may vary based on product availability, etc.

4. Order Tracking

For your convenience, we provide order tracking information when available. You will receive tracking details via the e-mail address used to place your order, allowing you to monitor the progress of your shipment.

4. Return Window

Due to the nature of custom apparel, we do not offer refunds or returns, and all sales are final. If you notice any defects or lack in quality of workmanship, we will work with you to replace your order as a courtesy, and in some special cases we will refund your order - both cases pending approval of RAD PRINT COMPANY LLC. We encourage you to address any concerns promptly to expedite the resolution process.

5. Questions and Support

If you have any questions about your order, shipping options, or require assistance with your shipment, please do not hesitate to contact our customer support team at support@radprint.co - we are here to help and ensure a smooth custom apparel experience.

7. Updates to this Shipping Policy

We may update this Shipping Policy to reflect changes in our shipping practices or legal requirements. Any significant changes will be posted on our website.

By placing an order with Rad Print Co., you acknowledge and accept the terms and conditions outlined in this Shipping Policy. If you have any questions or require clarification, please contact us at support@radprint.co